Privacy policy


1. Who We Are

Wineglass Bay Estate is a boutique accommodation and vineyard located on Tasmania’s East Coast.
Our website: www.wineglassbayestate.com.au
Contact: info@wineglassbayestate.com.au

2. What Information We Collect

We may collect:

  • Your name, contact details, and booking information

  • Payment and billing details (via secure third-party providers)

  • Information you provide through contact forms, email, or social media

  • Website usage data (such as pages visited, time on site, IP address)

3. How We Use Your Information

We use your personal information to:

  • Process and manage bookings

  • Communicate with you about your stay

  • Send news, updates, or special offers (only if you opt in)

  • Improve our website and guest experience

  • Meet legal obligations

4. How We Collect Information

We collect information directly from you when you:

  • Make a booking

  • Fill out a form

  • Subscribe to our emails

  • Interact with us online or through our website

We may also use cookies and analytics tools to collect website usage data.

5. Cookies & Analytics

Our site uses cookies to help us understand how you use it and improve functionality. You can manage cookie preferences in your browser settings.

6. How We Store & Protect Your Data

We use secure systems and practices to protect your personal data. Payment details are handled by trusted, encrypted third-party processors. We do not store credit card information on our servers.

7. When We Share Your Information

We only share your data with trusted third parties when it’s necessary to:

  • Process your booking

  • Send email updates (if you’ve opted in)

  • Improve our services or website performance
    We never sell or rent your personal information.

8. Your Rights

You have the right to:

  • Access your personal information

  • Ask us to update or delete your details

  • Opt out of marketing emails at any time

To request changes or ask questions, contact us at: info@wineglassbayestate.com.au

9. External Links

Our website may link to other websites. We are not responsible for their privacy practices, so we recommend reading their policies too.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

Need Help or Have Questions?
Email us anytime: info@wineglassbayestate.com.au